Outcomes: Measurement and Management: Today’s Primary Challenge in Health Care Those of us who work in health care settings are struggling with all aspects of measuring and managing outcomes. We are compelled by health care reform and the demands of managed care organizations to concentrate on reducing costs, improving efficiency, and demonstrating our effectiveness. In the future, we may ... Article
Article  |   April 01, 1997
Outcomes: Measurement and Management: Today’s Primary Challenge in Health Care
Author Affiliations & Notes
  • Becky Sutherland Cornett
    The Ohio State University Medical Center
Article Information
Professional Issues & Training / Articles
Article   |   April 01, 1997
Outcomes: Measurement and Management: Today’s Primary Challenge in Health Care
SIG 11 Perspectives on Administration and Supervision, April 1997, Vol. 7, 4-8. doi:10.1044/aas7.1.4
SIG 11 Perspectives on Administration and Supervision, April 1997, Vol. 7, 4-8. doi:10.1044/aas7.1.4
Those of us who work in health care settings are struggling with all aspects of measuring and managing outcomes. We are compelled by health care reform and the demands of managed care organizations to concentrate on reducing costs, improving efficiency, and demonstrating our effectiveness. In the future, we may not be paid for our services unless we demonstrate specific outcomes.
The key to measuring and managing outcomes is to link what health professionals do (the process of care), to the results (outcomes) of care. Certain health care outcomes, such as mortality, morbidity, infection rates, and severity-of-illness have been measured for many years. Only recently have we begun to use health outcomes as performance measures, to determine the value of services rendered (Schyve, 1995).
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