Management Issues Management is always difficult, but there seem to be special challenges for managers today, both in health and education arenas. Although some readers may be tired of hearing about James Champey’s book, Reengineering the Corporation (and tired of reengineering the workplace), I have chosen to discuss his book Reengineering ... Article
Article  |   October 01, 1998
Management Issues
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Professional Issues & Training / Articles
Article   |   October 01, 1998
Management Issues
SIG 11 Perspectives on Administration and Supervision, October 1998, Vol. 8, 16-17. doi:10.1044/aas8.2.16
SIG 11 Perspectives on Administration and Supervision, October 1998, Vol. 8, 16-17. doi:10.1044/aas8.2.16
Management is always difficult, but there seem to be special challenges for managers today, both in health and education arenas. Although some readers may be tired of hearing about James Champey’s book, Reengineering the Corporation (and tired of reengineering the workplace), I have chosen to discuss his book Reengineering Management: The Mandate for New Leadership (Harper Business, 1995). Champey provides some excellent guidance for managers who, in today’s environment, must not be commanding and controlling, but focused on five core management processes:
  • Mobilizing,

  • Enabling,

  • Defining,

  • Measuring, and

  • Communicating.

Mobilizing means that managers keep alive (during tough times) a spirit of “start-up.” That is, managers help people to respond quickly and well to changing markets, customer demands, new technologies, and competitors.
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