Audiology Issues: Assessing Staff Competencies The provision of quality patient or client services requires a commitment to ensuring a current and competent staff. Accreditation organizations (i.e., Joint Commission on Accreditation of Healthcare Organizations [JCAHO], CARF, ASHA Professional Services Board) have standards relating to the verification of staff competencies. Meeting these standards requires the identification ... Article
Article  |   June 01, 2000
Audiology Issues: Assessing Staff Competencies
Author Affiliations & Notes
  • Deborah L. Carlson
    The University of Texas, Medical Branch at Galveston
Article Information
Professional Issues & Training / Audiology Issues
Article   |   June 01, 2000
Audiology Issues: Assessing Staff Competencies
SIG 11 Perspectives on Administration and Supervision, June 2000, Vol. 10, 9-12. doi:10.1044/aas10.2.9
SIG 11 Perspectives on Administration and Supervision, June 2000, Vol. 10, 9-12. doi:10.1044/aas10.2.9
The provision of quality patient or client services requires a commitment to ensuring a current and competent staff. Accreditation organizations (i.e., Joint Commission on Accreditation of Healthcare Organizations [JCAHO], CARF, ASHA Professional Services Board) have standards relating to the verification of staff competencies. Meeting these standards requires the identification of the qualifications and skills necessary to provide services and the development of methodology to assess these skills. Also implicit in competency assessment is ongoing evaluation to ensure that clinical staff members remain competent, as well as current, in addressing the needs of their patients.
This column will discuss a process for establishing competency assessment measures for your audiology clinic. The reader is referred to the standards of JCAHO (HR 5), PSB (Standard 6.0), and CARF (Medical Rehabilitation Standards L.19) for specific requirement and implementation suggestions.
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