Administration: Leadership Challenges: Difficult Conversations At some point in time, all leaders face the issue of having to initiate a conversation considered to be “difficult.” This article discusses what makes conversations difficult and addresses the benefits of resolving issues that are related to difficult conversations. I discuss evidence-based approaches and tools for facilitating difficult conversations ... Administration
Administration  |   March 2012
Administration: Leadership Challenges: Difficult Conversations
Author Affiliations & Notes
  • Gail M. Whitelaw
    The Ohio State University, Columbus, OH
  • Debra Schober-PetersonColumn Editor
  • © 2012 American Speech-Language-Hearing Association
Article Information
Professional Issues & Training
Administration   |   March 2012
Administration: Leadership Challenges: Difficult Conversations
SIG 11 Perspectives on Administration and Supervision, March 2012, Vol. 22, 40-44. doi:10.1044/aas22.1.40
SIG 11 Perspectives on Administration and Supervision, March 2012, Vol. 22, 40-44. doi:10.1044/aas22.1.40

At some point in time, all leaders face the issue of having to initiate a conversation considered to be “difficult.” This article discusses what makes conversations difficult and addresses the benefits of resolving issues that are related to difficult conversations. I discuss evidence-based approaches and tools for facilitating difficult conversations and use examples related to speech and hearing to illustrate the approaches and tools.

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